Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay and Cash App Pay. Payments are processed securely by Square. We never see or store your full card number.

Not right now. Checkout takes the cards and wallets listed above.

Only within 12 hours of ordering and only if it hasn’t shipped. Email orders@rebelreaper.com with your order number. Once an order ships it can’t be cancelled or changed. Use the return process instead.

Check your spam and Promotions folders and search for “Rebel Reaper”. Still nothing? Log into your account to see the order, or email orders@rebelreaper.com with the name and email you used.

Sales tax is calculated at checkout where required by law.

Join our email or text list and you unlock a Mystery Discount: 20% off your first order, sent as a unique code. One per customer, first order only, and it expires, so use it fast.

Check that it’s your first order, the code hasn’t expired, it’s typed exactly as sent and you’re only using one code. Codes can’t be combined. Still stuck? Email orders@rebelreaper.com with the code.

No. Codes can’t be applied to past orders.

In-stock orders ship within 1–3 business days (Monday–Friday, excluding holidays). Drops and pre-orders ship on the date listed. Custom vests and jackets are made to order: allow 8–10 weeks.

FREE U.S. shipping on orders $150+. Under $150, shipping is calculated at checkout by weight and destination from Phoenix (from $8.45). International shipping is calculated at checkout.

Yes. Rates are calculated at checkout and transit runs up to 21 business days after it ships. Duties, import taxes and customs fees are the buyer’s responsibility.

Your tracking number is emailed the moment your order ships. You can also find it in your account.

New labels can take 24–72 hours to show the first scan. If there’s no movement for 5+ business days in the U.S., contact the carrier with your tracking number. See Lost Package Help.

Wait 48 hours and check everywhere: mailbox, porch, garage, front desk, neighbors. Then contact the carrier directly with your tracking number and open a missing-package case. Once tracking shows delivered, the package is the carrier’s responsibility. Carrier links and steps: Lost Package Help.

Open a case with the carrier first (see Lost Package Help). Then email orders@rebelreaper.com with your order number and the carrier’s case number. If the carrier confirms it was lost before delivery, we file the claim and send a replacement or refund once the claim closes.

Email orders@rebelreaper.com within 12 hours and before it ships and we’ll fix it. After it ships, contact the carrier directly (UPS My Choice or USPS Package Intercept may reroute it for a fee). Packages returned for a bad address are reshipped only after you pay the new shipping.

You have 14 days from delivery to request a return or exchange. Items must be new, unworn, unwashed, with tags and packaging. No restocking fees: approved returns go to an exchange or full store credit. Full details: Shipping & Returns.

Email orders@rebelreaper.com within 14 days of delivery with your order number, the full name on the order, the item(s) and size(s), the reason and whether you want an exchange or store credit. Wait for approval before shipping anything back.

You do, for returns and exchanges, including the shipping to send your exchange. The only exception: we sent the wrong item or a defective one.

Yes. No restocking fee. You pay return shipping and the shipping on the new item. If your size or color is sold out, you get store credit.

Yes. Return it for full store credit (no restocking fee), then order the new piece with your credit.

No. Approved returns go to an exchange or full store credit for the price you paid. Refunds to your original payment are for damaged, defective or wrong items.

We process returns within 10 business days after we receive them. Store credit is emailed as a gift card code. Approved refunds take another 5–10 business days to post to your bank or card.

Custom and made-to-order items, FINAL SALE and clearance items, hats, socks, gaiters, underwear, sunglasses, swimwear without the hygienic liner, and gift cards.

Email orders@rebelreaper.com within 48 hours of delivery with your order number and photos of the item, tag and box. If it’s our mistake, we cover shipping and make it right.

Everything runs true to size except leather vests, which are cut to layer. If you ride over a hoodie or heavy flannel, size up one. Every product page has its own measurements, and full charts are on our Size Guide.

Yes. 100% genuine premium 1.2mm cowhide on our leather vests. No bonded leather, no PU. It breaks in, softens and takes on a patina that’s yours.

Apparel: wash cold, inside out, hang dry. Leather: wipe with a damp cloth, air dry away from heat, condition a couple times a year, store on a wide hanger. Never machine wash or tumble dry leather.

That’s a big part of what we do. Start with the Custom Vest Builder and we’ll work through cut, hardware, liner and patch placement with you. Custom builds take 8–10 weeks and are final sale, so we confirm every detail in writing first.

Yes. Rebel Reaper leather carries a Lifetime Limited Warranty on stitching, zippers, snaps and hardware.

Hit Notify Me on the sold-out size and you’ll get an email the moment it’s back. Some pieces are limited runs and won’t return.

We do club orders, shop accounts and bulk custom work. Email orders@rebelreaper.com with what you’re after and roughly how many pieces.

Email orders@rebelreaper.com. Put your order number in the subject line. We answer Monday–Friday, usually within 1–2 business days.